Installation and Maintenance Services
Arrow CSS Laboratories provides the following benefits:
  • Network consultation
  • Network installation
  • Network Maintenance
  • Hardware help desk service
  • Toll free help line on CSS products 1-800-966-2771
  • Rapid Response Web 'on-line help'

Arrow Certified Services

CSS technicians are certified in the following areas:
  • Novell Enterprise Certified NetWare Engineers (ECNE)
  • Novell Gold Reseller ParnerNet
  • Novell DeveloperNet
  • Banyan Certified Specialist (CBS)
  • Microsoft Certified Solution Providers (MCSP)
  • Microsoft Certified Systems Engineers (MCSE)

Arrow Quality Workstation and Networking Support
  • Four (4) hours response time during business days at certain locations
  • Next business on-site response for local customers in the Los Angeles, New City, Washington DC and Ontario (Canada) area.
  • Two (2) business day (48 hours) response time for remote location

Arrow Partnership

  • 3COM
  • Banyan
  • Cisco
  • Intel
  • IBM
  • Maxtor
  • Matrox
  • Hewlett Packard
  • Cabletron
  • Novell
  • Microsoft
  • Sceptre
  • ViewSonic